New Training Schedule
New expanded public schedule now available at Resource-Training.com
ITIL IT Service Management Courses
To discuss course options relative to your specific requirements contact us.
Not sure about your correct path through the new qualifications? View details of the new ITIL V3 Credit Scheme.
Version 3 Courses
Bridging
- ITIL Foundation Bridging Course (v2 - v3)
- ITIL Manager's Bridging Course (v2 - v3)
- ITIL Manager's Bridge Expert Revision and Exam Day
Capability Stream
- Operational Support & Analysis
- Planning, Protection & Optimisation
- Release, Control & Validation
- Service Offerings & Agreements
Lifecycle Stream
ITIL Expert
Foundation
Practitioner
- Service Desk & Incident Management
- Problem Management
- Change Management
- Configuration Management
- Release and Control
- Service Level Management
